Medivet Acton

Acton Lane Veterinary Surgery

4.3 /5
189 reviews

Details

Cats
Dogs

Free practice car park, Free street parking (with time restrictions)

Step-free access

Unused medications

Please bring back any unused medications for safe disposal. To find out why this is important, click here.

Opening Hours

Mon  -  Open now
Tue  -  Open now
Wed  -  Open now
Thu  -  Open now
Fri  -  Open now
Sat  -  Open now

Our opening hours are subject to change.

Nearest 24 Hour Emergency Practice

Medivet 24 Hour Richmond

020 8878 6080

171 Lower Richmond Road, Mortlake, Richmond, SW14 7HX

Out of hours consult fee £149. No charge for assessment by phone.

Meet the team

Vesi Trufcheva

Veterinary Surgeon

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Vesi Trufcheva

Veterinary Surgeon

I qualified as veterinary surgeon in 2006 from Trakia University, Bulgaria and I have been fortunate to work in EU and UK veterinary practices, which gave me broad experience of different professional and cultural approaches to veterinary policies and care. I have been working as a small animal vet in the UK since 2010. I have completed a rotational internship at a Referral Hospital and I have worked in independent and corporate practices, for the last 5 years as a senior vet at Medivet Acton. I have a particular interest in surgery and feline medicine. As a strong believer in the importance of team and personal development, I qualified as a clinical coach to support nursing training process, I have also mentored EMS students and supported junior vets with on-the-job training. As part of my ongoing personal development, I have been involved in clinical research and have presented an abstract at the ECVS annual scientific meeting. In 2023 I have been elected as BVA Council regional representative for London.

Melody Sellers

Student Veterinary Nurse

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Melody Sellers

Student Veterinary Nurse

Melody joined the Acton team in July 2022 as a patient care assistant and has now progressed to training as a Student Veterinary Nurse. She loves all things animal related and has a particular interest in lab work and general patient care. She has no pets at home currently but would love to have a dog and cat so they can be best friends!

Reena Jeffrey

Veterinary Nurse

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Morgan Rook

Veterinary Nurse

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Morgan Rook

Veterinary Nurse

Morgan started with us in 2021 as a patient care assistant and is looking forward to qualifying as nurse at the end of this year. Prior, Morgan graduated at Aberystwyth University in 2014 in equine science. Morgan enjoys running our lab at the hospital, as much as looking after our critical care patients. Morgan spends free time hacking his pony Callie over Esher Common and spending time with his cat Luke.

Sasha Rainford

Client Care Assistant

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Sasha Rainford

Client Care Assistant

Sasha joined Medivet in September and really enjoys her role. Her passion is meeting new furry friends and interacting with the clients. Sasha loves that no two days are the same. Sasha loves birds and small furries!

Our Prices

Standard Healthcare Plan*
Standard vet appointment (regular opening hours) £59 £53.10
New puppy first appointment** Free Free
Annual vaccination booster £76 Included
Annual vaccination booster incl. Kennel Cough £102 Included
Vaccination puppy course 1st + 2nd £84 Included
Vaccination puppy course 1st + 2nd + 3rd*** £109 Included
Castration (procedure only fee) from £290 from £261
Spay (procedure only fee) from £349 from £314.10
Medivet Healthcare Plan - from £16.50 pm

*Our clients save an average of £225 every year on the Medivet Healthcare Plan. Plus get a minimum of 10% discounts on all medical care.

**One complimentary puppy or kitten consultation per pet, limited to two pets per client.

***Based on clinical recommendation.

;

Standard Healthcare Plan*
Standard vet appointment (regular opening hours) £59 £53.10
New kitten first appointment** Free Free
Annual vaccination booster £69 Included
Vaccination kitten course 1st + 2nd £87 Included
Vaccination kitten course 1st + 2nd + 3rd*** £113 Included
Castration (procedure only fee) £102 £91.80
Spay (procedure only fee) £128 £115.20
Medivet Healthcare Plan - £14.50 pm

*Our clients save an average of £225 every year on the Medivet Healthcare Plan. Plus get a minimum of 10% discounts on all medical care.

**One complimentary puppy or kitten consultation per pet, limited to two pets per client.

***Based on clinical recommendation.

;

Featured Services

Vaccinations

Vaccinations

Protect your pet from a number of serious illnesses by making sure their vaccinations are all up to date.

Parasite Care

Parasite Care

Keep your pet - and house - free from parasites with regular flea, tick and worming treatments.

Pet Neutering

Pet Neutering

Neutering is a medical procedure that prevents pets from being able to reproduce, and comes with a host of other health benefits.

Microchipping

Microchipping

Microchipping is an easy and pain-free way of keeping track of your precious pets should they wander or get lost.

Vaccinations

Protect your pet from a number of serious illnesses by making sure their vaccinations are all up to date.

Parasite Care

Keep your pet - and house - free from parasites with regular flea, tick and worming treatments.

Pet Neutering

Neutering is a medical procedure that prevents pets from being able to reproduce, and comes with a host of other health benefits.

Microchipping

Microchipping is an easy and pain-free way of keeping track of your precious pets should they wander or get lost.

View all services

Services we offer

Your local Medivet practice will be able to issue an Animal Health Certificate for EU travel.

Caring for all aspects of your pet’s oral health is easy with our excellent dental facilities.

Quick and efficient testing at our state-of-the-art in-house laboratories is just one aspect of the exceptional care we offer.

A pet ultrasound is a non-invasive imaging technique used to view your pet's internal organs and identify potential issues.

We use x-ray machines to quickly diagnose issues that might affect your pet.

Reviews

4.3 /5
189 reviews
Google
5.0/5
Aug 9, 2025
Google Medivet
This veterinary practice is staffed by very proficient, knowledgeable and above all friendly and helpful staff. I have recommended this practice to many friends and family members.
Google
1.0/5
Aug 6, 2025
Google Medivet
I want to share my experience with Medivet Acton. My dog was diagnosed with a heart murmur and will need to take three medications for the rest of his life. In the first month, I bought the medicines from them and paid £202 for just 30 days, while these three medications, the exact quantity on the petdrugsonline website, cost £54. I was shocked by the percentage of profit they make on this. I contacted them the following month and requested the prescription, which cost £53 for only three months. They refused to prescribe the medications for six months, considering my dog will need to take them for the rest of his life. They only want to profit and don't care about your dog's health. I requested a refund for the prescription and will try my luck with another vet.
Google
1.0/5
Aug 6, 2025
Google Medivet
This clinic needs to be reported to the competent authorities for overcharging clients.
Google
5.0/5
Jul 23, 2025
Google Medivet
Staff friendly and professional. Vesi exceeds all expectations in her medical knowledge, kindness and care for the animals
Google
5.0/5
Jul 14, 2025
Google Medivet
I was able to make a quick in person appointment as I live very close to the surgery. Upon arriving I was told by the Sasha, the receptionist that there’s was a delay as Vesi the vet was dealing with an emergency. I said that was fine. I must say some of the negative reviews on here I’ve never experienced and have been a customer at this practice for over 20 years
Google
5.0/5
Jul 13, 2025
Google Medivet
Love going there my Snow has started going in very frequently saying hello she get lots of treats and attention. They are all amazing and professional Dr’s and Nurses and they really take care of you and your pet. We love our VET
Google
5.0/5
Jul 13, 2025
Google Medivet
Excellent
Google
5.0/5
Jul 9, 2025
Google Medivet
Very nice staff and very professional vet
Google
5.0/5
Jul 6, 2025
Google Medivet
Lovely team of staff. Friendly and welcoming. Very caring and attentive to my cats who felt very happy in the presence of this vet unlike my previous vet. Customer service here is great also. I highly recommend using Medi Vets.
Google
5.0/5
Jun 18, 2025
Google Medivet
My cat, a Maine Coon, had a tough beginning - he was incredibly nervous around people, disliked being touched and 7 years later still hates the sight of a brush. He has a heart murmur and during his latest scan we discovered he has bone spurs on his spine which answered my question of why he wasn't jumping onto the bed like he used to. We now do monthly injections to ease any pain he may have. The team at Acton Lane Veterinary Surgery are absolutely amazing and incredibly kind - the vet is so gorgeous with my cat - she strokes him and talks to him like he is her cat while giving him his medication, which i love!

  • Your vet in Acton

    We're a kind and caring team based in Greater London who are dedicated to delivering exceptional client and patient care. We offer a full range of veterinary services and facilities, including nurse clinics and dental procedures. We look forward to welcoming you and your pet to our practice.

We offer Healthcare Plans

Our clients save an average of £225 every year with the Medivet Healthcare Plan.

Learn more
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